Process Improvement
Did you know processes, and specifically cross-functional processes, are the only way you can deliver products and services aka value to your customers and your employees? It’s true.
Also true? Businesses documenting, improving, and monitoring their processes are overflowing with value for their employees and their customers. And those that don’t may see their value stagnant and even disappear.
Our Process Practice is designed to help establish and mature your process capabilities for the long-term so your value can keep flowing.
Whether you need help with a single process, a process group / business stream, or are ready to invest in a process framework or a process practice of your own, we provide access to a process expert who can make improvements as big or small andas fast or slow as you need.
Better processes. Better results. Better vibes.
"If you can't describe what you are doing as a process, you don't know what you're doing."
– W. Edward Deming
Process Review & Tech Audit
Every day processes have you running through a to-do list that never ends? Do you feel like you can’t take a break because no one else has the capacity or capability to do what you do? Or are you finding your tools seem to be working against you rather than for you?
If you of these scenarios ring true, then it’s time for you to stop struggling and to start soaring with better aligned processes, tools, and support. And we want to see you soar!
Process Group Review & Tech Audit
Do you have some processes that work well and others that don’t in a specific area or department? Are you looking to update an existing or implement a new system but don’t know the details of what it is you do?
If you’re nodding ‘yes’, then a process group or business stream review may be what you need. Process group examples include accounts payable or payroll or marketing.
Process Architecture Framework
Have you ever thought documenting your processes upfront could help save time and money throughout your business? Do you ever feel like you have an inconsistent view of not only what you do but how you do it? If so, installing a Process Architecture Framework may be the answer.
Process Director (Chief Process Officer)
Do you yearn to have a ‘process brain’ in your business, someone to lead all process changes to ensure alignment with strategic goals? Are you wanting to pursue a process or process tool change but don’t know how or where to start? We can do all this or more by installing and leading a Process Practice tailored to your business for continuous improvement.
Responsibilities can include:
- ongoing process reviews on an as needed basis;
- providing enterprise-level process governance;
- implementing an internal process practice;
- designing and implementing process tools and automations;
- staff training and coaching.