Operations Support

More questions = more right answers.

It takes a lot of questions and even more answers to figure out how to evolve your business while getting **** done. Having someone who sits at the table with you, asks the hard questions, executes on the answers, and offers expertise and motivation so you don’t feel like you’re on your own, well, sounds fantastic!  

Our Operations Support Practice provides you with just such partnerships on a part-time or retainer basis. It’s a cost-effective way to get at the hard questions and answers and to tackle problems and projects.

Maybe you’re a growing business and don’t need or can’t afford a full-time resource. Maybe you’re well-established but feel overwhelmed with the day-to-day and need someone with fresh perspectives to help with priorities. Or maybe you just want a sparring partner, someone to bounce ideas off when stuck. Whatever your situation, a fractional resource arrangement grants you access to a talented professional who has seen and done it before.

Less overwhelm. More confidence.

"The upside of painful knowledge is so much greater than the downside of blissful ignorance."

– Sheryl Sandberg

Strategy & Planning

It can be hard to hear the silence amidst the chaos raging in and around 24/7. All the noise can cause us to skip from task to task to task without clarity or an overarching purpose to keep us grounded. 

We can calm the chaos and carve out a ‘thinking’ space where you can reveal your wildest dreams, biggest goals, and deepest pain points. We’ll ask the hard questions, snap your dreams into focus, and collaborate on mapping out achievable goals. 

Business Analysis

Do you have a pile of activities you want to do but don’t know how / where to start? Are you looking to add a new system or need to update an existing one and unsure what you need? This is when a business analyst can step in and make sense of your needs and wants, and assist in reviewing, scoping, and planning. 

Responsibilities can include:
    • Reviewing the current state of your operations;
    • Evaluating technology solutions and making recommendations; 
    • Completing business capability  / maturity assessments;
    • Reviewing documents and proposals like RFPs for clarity and purpose;
    • Writing/editing operations support documentation;
    • Implementing and/or leading a Business Analysis practice.

Operations Director (Chief Operations Officer)

Are you in need of a strategic thinking partner to be your right or left hand in dimming the every day noise? Do you have all the people, the processes, the plans, and the platforms you can handle but no one to bring it all together and keep it all together?  An Operations Director or Chief Operating Officer (COO) may be the missing puzzle piece.

Responsibilities can include:
    • Implementing major initiatives;
    • Leading organizational change; management activities; 
    • Offering alternative perspectives and skills to balance those of the business owner or CEO; 
    • Executing operational oversight across supporting process areas.

Available on retainer or part-time basis. 

Business Analysis Offerings

Strategy Analysis / Advisor

Deep-dive into what are identified as the pressing needs, assess alignment with your strategic business plan, and outline how this need may be satisfied via current / future business capabilities.

Solution Evaluation

Assess the use, performance, and value points of an implemented (or to-be implemented) technology through hands-on, observational, and conversational activities.

Work Reviews

An extra set of eyes on your documents and proposals to identify gaps and maximize clarity for your audience. We offer targeted reviews and feedback for requirement documents, strategic plans, business cases, RFPs, etc.

Capability Assessments

Apply a structured approach to determine how well your business capabilities are  functioning and identify potential areas for change and efficiency. 

More Talent. Lower Overhead. Increased Capacity.

How much time and money could you save by using a Fractional Operations Support resource? Our fractional and retainer options offer expert knowledge on a flexible, customizable, and independent basis. 

 

FULL-TIME EMPLOYEE

FRACTIONAL RESOURCE

 

No recruiting / onboarding

FULL-TIME EMPLOYEE

 

FRACTIONAL RESOURCE

 

No employee taxes & benefits

FULL-TIME EMPLOYEE

 

FRACTIONAL RESOURCE

 

No training

FULL-TIME EMPLOYEE

 

FRACTIONAL RESOURCE

 

Access to multiple skill sets

FULL-TIME EMPLOYEE

 

FRACTIONAL RESOURCE

 

Dedicated office space &/or WFH stipend

FULL-TIME EMPLOYEE

FRACTIONAL RESOURCE

 

Vacation, PTO, paid leave

FULL-TIME EMPLOYEE

FRACTIONAL RESOURCE

 

 

Laptop and other supplies/equipment

FULL-TIME EMPLOYEE

FRACTIONAL RESOURCE

 

Available within a few weeks

FULL-TIME EMPLOYEE

 

FRACTIONAL RESOURCE

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